Privacy Policy

Introduction

The Bel-Air Group, LLC does business as SamurAI Marketing Engine. This privacy policy explains how we collect, use, and protect your personal information when you visit this website or interact with our services. We are committed to being transparent about your data and keeping it safe.

Information We Collect

We may collect the following types of information:

• Contact information: If you sign up for our services or book a consultation, we'll collect your name and email address.
• Usage data: Basic information about how you use this website, such as which pages you visit and when.
• Communication data: Any messages or information you send to us directly.

How We Use Your Information

We use your information to:

• Send you marketing communications and updates (if you've subscribed)
• Respond to your questions or requests
• Improve this website and our services
• Schedule and manage consultations

We don't sell your personal information to third parties. We only share it when necessary to provide services (like email delivery) or if required by law.

Cookies and Tracking

This website may use cookies and similar technologies to understand how visitors use the site. These help us improve the website experience. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access the personal information we have about you
• Ask us to correct or update your information
• Request that we delete your information
• Unsubscribe from marketing communications at any time

To exercise these rights, just contact us using the information below.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we can't guarantee absolute security.

Third-Party Services

This website may use third-party services (like email providers or analytics tools) that have their own privacy policies. We encourage you to review those policies as well.

SMS/Text Messaging

How We Obtain SMS Consent: We obtain your consent to send SMS/text messages through our website contact forms. When you provide your phone number, you may optionally check a consent box to receive marketing and/or non-marketing text messages from us. Consent is never required to submit a form or use our services.

How We Use SMS Consent: If you consent to receive marketing messages, we may send you promotional offers, updates about our services, and other marketing content. If you consent to receive non-marketing messages, we may send you appointment reminders, service updates, and other transactional communications related to your inquiry or account.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP to any message or contact us directly.

Children's Privacy

This website is not intended for children under 13 years of age. We don't knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or want to exercise your rights regarding your personal information, please contact us through the contact methods available on this website.